Introduction: My objective here is to give an honest overview of using Freshsales CRM in my day to day work. As a user of multiple CRM solutions across different projects, I looked forward to seeing a “Fresh” solution with new and exciting features and a GUI frontend that lets me customise my call views with ease. I wasn’t disappointed. It …
Stop Using Excel for Managing your Customer Data!
There’s no doubt that Excel is one of the most ubiquitous pieces of software in the world. And Excel is great for crunching numbers and data. But unfortunately, through force of habit, it can often lead to companies and individuals using Excel for unsuitable tasks. Indeed, history is littered with Massive Blunders, and data breaches caused by Excel. In this …
Are You Paying Too Much For Your CRM?
Are you dissatisfied with your CRM system? Are you continuing to use it because, well, it’s probably a bit too difficult to move off it to another one, and so you feel a bit ‘stuck’ with it? Are you paying too much for it? The answer most likely to all of the above is: “Yes”. Why? Businesses both big and …