Introduction:    My objective here is to give an honest overview of using Freshsales CRM in my day to day work. As a user of multiple CRM solutions across different projects, I looked forward to seeing a “Fresh” solution with new and exciting features and a GUI frontend that lets me customise my call views with ease. I wasn’t disappointed. It …

There’s no doubt that Excel is one of the most ubiquitous pieces of software in the world. And Excel is great for crunching numbers and data. But unfortunately, through force of habit, it can often lead to companies and individuals using Excel for unsuitable tasks. Indeed, history is littered with Massive Blunders, and data breaches caused by Excel. In this …