Choose The Best Plan For You
Free
Perfect For Small Teams
€0
Up to 10 agents
Integrated ticketing across email and social
Ticket Dispatch
Knowledge Base
Ticket Trend Report
Knowledge Base
Out-of-the-box analytics and reporting
Choose your data center location
Team collaboration
24x7 email support
Growth
Ideal For Growing Team
€15
agent/month, billed annually
€18/agent, billed monthly
Everything in Free and…
Automation
Collision Detection
1000+ marketplace apps
In-depth helpdesk report
SLA management & business hours
Custom Email Server
Custom Ticket Views
Custom ticket fields & status
Custom SSL
Easily track time spent by agents on tickets
24x5 phone support
Pro
Best Value For Large Teams
€49
agent/month, billed annually
€59/agent, billed monthly
Everything in Growth and…
Multiple products
Includes up to 5000 Collaborators
Round-robin routing
Custom Roles
Custom Reports and Dashboards
Segment customers for personalized support
Customer journey
Canned forms
Manage versions in knowledge base
Community forums
Extendable API Limits
CSAT surveys & reports
Multiple SLA policies & business hours
SLA reminder & escalation
Multilingual knowledge base
Custom apps
Average handling Time (AHT)
Enterprise
Made For Enterprises
€79
agent/month, billed annually
€95/agent, billed monthly
Everything in Pro and…
Unlimited products
Easily manage agent shifts across time zones
Sandbox
Custom objects
Assist bot
Email bot
Audit log
Skill-based routing
Knowledge base approval workflow
Flexible knowledge base hierarchy
IP range restriction
Auto-triage
Article suggester
Canned response suggester
AI-powered social signals
For any questions regarding our pricing plans above, don't hesitate to contact us!
